Utilities Segment Director
Mission & Purpose
•Lead the segment business regionally
•Partner with segment president and zone leadership
around segment growth opportunities
•Drive regional business performance – Deliver on
profitable growth targets
•Be the face to the segment customers
•Be part of the zone leadership team building strong
relationship and collaboration
•Build and promote the segment growth strategy &
mobilize the stakeholders
•Lead the segment community: KAMs, Country V1s, key
V2s, Solution Architects
Deliverables and Responsibilities
•Boost C-level engagement, demonstrate credibility
& maximize share of wallet
•Bring specific segment thought leadership &
highlight growth opportunities
•Take part in local segment associations and promote
our value propositions
•Coordinate key projects (in particular cross BU
and/or cross Zones projects)
•Engage and mobilize key internal stakeholders
•Identify targeted accounts and secure stable and
competent resources (via handshake process)
•Implement account plans and tactical plans for
strategic and targeted accounts
•Identify and develop the key channels to market
across the complete segment
•Build the event/communication cadence to
coordinate within the Business Units, Countries and Segments
•Lead regional KAMs and country V1s: visit customers
with them,
•Develop Segment Regional talent – Lead and
manage the people, growing talents to ensure we have right level of
competencies and expertise to meet business ambitions.
•Be the ambassador of the segment value proposition,
promoting and developing local capabilities
Qualifications
Profil
•Successful management experience in Segment Sales
•Excellent written and oral communication skills, and
superior analytical skills
•Strong people management capabilities
•Accustomed to fast-changing, complex and ambiguous
matrixed environment
•Structured, organized individual who is capable of
successfully handling multiple tasks
•Capability to build trust and influence across a
complex matrix environment
•Business Developer – Proven track record segment
sales
•Segment Expert – At least five years or more of
segment sales management
•Team Player – Passionate and dynamic professional
with the energy and ability to obtain alignment and work effectively across
teams and functions
•Team Builder – Good People management experience with
a coaching and collaborative team-oriented leadership style
•Role Model – Demonstrates strong personal leadership
in line with Schneider Electric values : Passion, Openness, Straightforward,
Effective and Challenging
Tender Engineer
Essential Responsibilities:
- Analyse RFQs (Request For Quotation) and prepare
costing as per standard process and tools.
- Prepare offer documentation consistent with validated data
provided by commercial support sales & opportunity team (in bFO).
- Perform simple risk analysis. Offers can be either stand-alone local
tender (Cat. B-C) or internal sub-contractor of solution/more complex
tender.
- Develop and maintain relationship with customer
- Answer customer questions and educate on all SE services
- Coordinate with all the FS teams and product teams if
needed, to satisfy service opportunities
- Respond on-time and on-quality to On-demand requests from the
customers
Main
interactions:
Customers, FS Operational Marketing, CCC, Outside
services sales, Order Management , FS Operation
Key Success Factors
Close collaboration with
Outside/Inside Services Sales
Reactivity on FSR and CCC opportunity generation
Education / Skills:
Education: Master’s
degree /associate degree in Electrical Engineering
Experience: 3-5 years
Project manager/Tender engineer
Soft skills:
sales oriented/ results oriented/ daring/ passionate/
team player/ organized/ resilient/ voice clear & understandable/ engaging
& enthusiastic
Basic to intermediate skill in MS Office products
(Excel, Word, Powerpoint), BFO.
Familiarity with Schneider
Electric products and services.
Familiarity with phone, Internet, e-mail systems and
social media
Verbal and written communication skills
Able to prioritize and manage multiple tasks and build
customer relationships.
Successfully complete assigned training paths and
successfully engage in technical sales conversations .
Language skills: native
speaker /French and English fluent
Sales Support Engineer
ROLES
1: PIM champion (50%)
Ensure with data leader to create and implement an
action plan to improve offer data & assests quality in FSA
Ensure a high quality localized offer data is
published and available for any data consumers (web, app, distributors, PRM..)
SPOC in FSA cluster for any queries on data &
assets a then must be involved in each project requiring offer data at the
beginning (ex new app to be launched)
Main activities:
- Working with data leader to create and implement an action to improve
offer data & assets quality in the Cluster
- Leads the data localization (scoping, translation, contextualization),
asset management & publication task with local offer managers
- Enrich data & assets with local content
- Has one or several operational roles in OPS/PIM: countries data/asset
contributor/countries publication range contributor
- Support all PIM contributors in FSA countries
- Is the key contact for any offer data quality issue resolution
identified in FSA (level 1 support)
- Only contact for level 2 support (2929) on offer data queries
- To be active and engaged in OPS/PIM NOE community
2:ERP OPERATIONAL TASKS (Maghreb/SEINT)
ENVIRONEMENT (30%)
- Handle customer and logistics masterdata: customer creation, customer
conditions upload; maintain/create incoterms, shipment modes, routes.
- Handle user accesses and all KICs related to SoD.
- Support sales team on any bug or ERP process.
- Train sales team (new comer, ERP evolution).
- Pilot any minor ERP evolution to improve daily business needs
management.
3: OFFER INTEGRATION IN SAP (20%)
- Support on project milestones definition,
- Give guidance to ensure correct integration in the standard processes.
- Same on IT offer integration inside the standard flows (through SAP
iberia).
Key Metrics
- Data quality KPI
- SLA customer creation process
Qualifications
- Bachelors of Engineering
- Experience: None – Nice to have: At least 1-year experience
on business operations, process operations
- Schneider Electric Legacy system knowledge is a plus
- Schneider Electric Business (customer, sales force) knowledge is a
plus
- Organizational Skills, analytical and synthesis mind
- Well organized and attentive to detai
- Fluency in English and local language
FP&A Manager FSA
-Analyze current and past trends in key performance
indicators including all areas of revenue, cost of sales, expenses and capital
expenditures and make recommendations for improvements
-Work closely with the accounting team to ensure
accurate financial reporting and decision.
-Implement and work with a Business Intelligence Tool
and Dashboard reports
-Analyze financial data – and create financial models
for decision support
-Report on financial performance and prepare for
regular reviews
-Responsible for performing special projects to
improve process efficiency and performance Projects as assigned by Management
-Maintain and develop various financial models and
standard templates distributed for use by all of Finance during the
planning/forecasting processes, ensuring quality, accuracy and focused analytic
review.
-Management of a team of 2 people
Objectives
1. HFM reporting
2. Development and implementation of estimated P&L
3. Monthly performance reports and comments
4. Prior
5. Develop relationships and provide direct support to
the Cluster CFO and FBPs of the businesses.
6. Smart Finance
7. Rolling Forecast process: Participation in the RF
meetings, data collection, review process, submitting the results in HFM as per
deadlines, accuracy etc
8. Preparation of the Business Review, support in HFM
retrieves
9. Tableau Tool: Validation, ensuring accuracy of the
data
10.
Mentor and
train the FPA team members on the analysis and communication
11.
Weekly orders
and sales meeting: preparation and presentation
Profile
-A confident, driving individual who reacts quickly to
change.
-A self-starter with a strong sense of urgency who
responds positively to challenge and pressure.
-A fast learner who is a practical and ingenuous
problem solver.
-A fluent and articulate communicator, flexible and
responsive. A self-directed, goal oriented doer.
-5 to 10 years of working experience in FPA management
-Multi-country scope
-Proficiency with Microsoft Excel: familiarity with
data query/data management tools (Access, SQL, Business Objects)
-HFM & Essbase
Senior Buyer Morocco
Mission:
Execute and process the end-to-end process (Procure to
pay ) from Purchase requisition management to vendor payment within the
approved suppliers given by IP.
Ensure the operational relations with suppliers within
the strategy defined in cross functional team and the respect of the contracts
on the field (plant, entity); take part in the negotiation process regarding
price level, and / or quantity, quality, logistic level; track and report key
elements/data on supplier performance sourcing team and maintaining purchasing
KPI’s for lead time, document retention and order management.
Key responsibilities / activities:
1. Purchasing Requests Management (PRs) :
Check proper allocation of PR data ( cost center , Material group ..etc), check
financial data ( Value/ QTY ) and follow final PR release.
2. Ordering Procedures:1- Issue the SAP PO. 2- get
Releases of the SAP PO. 3-Send the PO to the supplier. 4-Supplier Order
Acknowledgment.
3. Follow-up material flow and tracking delivery
lead-time and good reception (GRN) & Confirm with requesting
department ( delivery reception , quality acceptance and signature on delivery
note )
4. Handles three way match process ( P.O , Invoice ,
GRN), delivery of original invoice to finance on time and follow invoice
booking on SAP Reconciliate suppliers account each month ,
communicate monthly payment breakdown each month.
5. Manage supply qualification; negotiate and manage
contracts with local/specific suppliers (price, delay, ..) &
being responsible of P&L IP productivity on his/her portfolio and
categories perimeter,
6. Propose saving actions on his portfolio and propose
actions (QVE, rebalancing, ) within his/her perimeter in consistency with
commodity strategy & Implement the quality and cost reduction objective
related to action plan/productivity program (GPS, QVE, rebalancing…).
7. Ensure the application of the category strategy and
supplier panel: Manage supplier consultation & selection, according to
category strategy & contribute to the purchasing database update by providing
necessary information to category managers / supplier leaders / plants update
database of spend; update
8. Collect & consolidate internal customers’
feedback about supplier performance regularly & First escalation level for
supplier crisis management.
Qualifications
-University graduate
-Min 5 years of purchasing experience
Customer satisfaction and quality lead WAF CAF
Roles
_Manages the customer Satisfaction
_Interact regularly with customers to better understand their expectations and concerns
_Represent the voice of customer and drive the customer centricity within the entity
_Care for Very Important customer as Global Strategic Account located in their country
_Drives customer Experience improvement priorities
_Ensure deployment and operation of the Customer Satisfaction and loyalty process in their perimeter
_Builds and share analysis of the key satisfaction and loyalty drivers, the competitive positioning, and the benchmark positioning
_Ensure that complaints are resolved effectively and without delay to increase customer satisfaction
_Ensure that complaints not resolved at the entity /country level have been escalated and taken into account in the competent entities (Product/Engineering/department/plant/Distribution center..etc)
_Ensure that quality issues affecting Customer are solved quickly and effectively through containment, correction and prevention steps of I2P process
_Execute recall projects according to BUs and I2P directives (customer identification, communication, replacement, reimbursement)
_Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them
_Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers
_Lead execution of containment actions for known problem
_Consolidate all non-Quality cost and drive improvement actions
_Challenge the involved entities to improve customer satisfaction and achieve quality goals
_Advocate and to drive and implement the global directives and policies
_Contribute to Customer Project Process
_Interact regularly with customers to better understand their expectations and concerns
_Represent the voice of customer and drive the customer centricity within the entity
_Care for Very Important customer as Global Strategic Account located in their country
_Drives customer Experience improvement priorities
_Ensure deployment and operation of the Customer Satisfaction and loyalty process in their perimeter
_Builds and share analysis of the key satisfaction and loyalty drivers, the competitive positioning, and the benchmark positioning
_Ensure that complaints are resolved effectively and without delay to increase customer satisfaction
_Ensure that complaints not resolved at the entity /country level have been escalated and taken into account in the competent entities (Product/Engineering/department/plant/Distribution center..etc)
_Ensure that quality issues affecting Customer are solved quickly and effectively through containment, correction and prevention steps of I2P process
_Execute recall projects according to BUs and I2P directives (customer identification, communication, replacement, reimbursement)
_Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them
_Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers
_Lead execution of containment actions for known problem
_Consolidate all non-Quality cost and drive improvement actions
_Challenge the involved entities to improve customer satisfaction and achieve quality goals
_Advocate and to drive and implement the global directives and policies
_Contribute to Customer Project Process
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