Louis
Vuitton recrute un Responsable Stock et des Conseillers Clientèles
parlant Chinois/Mandarin
Stock Responsible
Louis Vuitton has a fantastic opportunity to join the
Brand as a full-time Stock Responsible.
As the professional in charge of Stock & Administration,
you will secure back-of-house efficiency, in line with the standards of the
Brand.
You will ensure smooth operations, to enable the store
team to maximize the time spent with Clients, and work across all of Louis
Vuitton’s product categories.
This is an ideal position for someone seeking to grow
their career in luxury retail in a back-of-house environment, and who has a
passion for operational efficiency and in interest in developing their
knowledge of operations, stock, repairs and after sales, and administration,
and who loves problem-solving and approaches all issues with a creative and
proactive approach.
ESSENTIAL DUTIES AND
RESPONSIBILITIES
Maintain the stock inventory in a perfect condition
ensuring an efficient and logical organization of all stock rooms (product and
packaging)
Manage the delivery operations, preparing and replenishing stock quickly and accurately
Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
Improve stock KPI´S through different actions working with the store team and ho
Manage the delivery operations, preparing and replenishing stock quickly and accurately
Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
Improve stock KPI´S through different actions working with the store team and ho
General duties
Follow the company’s policies and procedures
Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
Develop the highest Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
Develop the highest Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
PROFIL RECHERCHÉ
- At least 3 years of experience in stock
management in a retail company
- Fluent in both French and English
- Organized, careful and responsible
- Committed, proactive and able to adapt to a
changing environment as retail
- Ability to work in a team and having a global
vision of the business
Client Advisor Chinese Speaker
(Casablanca)
We are currently looking for Client Advisors – Chinese
Speaker for our prestigious store located in Casablanca.
As a Client Advisor, you will be an ambassador of the
Brand, ensuring that every Client is treated according to the Louis Vuitton
promise.
You will strive to discover your Clients and their
every need, and to guide them across the Brand.
You will proactively reach out to your Clients in
order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
•Drive and achieve individual and team objectives and
be accountable for sales results
•Welcome every Client and provide the best Client
experience
•Advise Clients across the Brand and all product
categories
•Engage with Clients to develop long-term
relationships, leveraging different clienteling tools, in order to foster Brand
loyalty
•Perform as a team-player, participate in all
activities contributing to the overall objectives of the store
•Learn and master Brand and product knowledge
•Respect Louis Vuitton Brand standards in terms of
grooming and behavior
•Follow the company’s policies and procedures
EXPECTED ATTITUDES & SKILLS
Curiosity
Empathy
Agility (retail is a fast paced environment, we need
people who manage well unforeseen situations with our client’s).
Commercial Mindset
Passion for the brand
Professional Attitude
Responsibility & Ownership
Flexibility & Availability
afternoons and weekends
REQUIRED EXPERIENCE
REQUIRED EXPERIENCE
Proficient French and Chinese,
fluent English.
A previous background in retail or hospitality and
luxury is not mandatory, but will be positively considered.
Client Advisor Chinese Speaker
(Marrakech)
We are currently looking for Client Advisors – Chinese
Speaker for our store in Marrakech.
As a Client Advisor, you will be an ambassador of the
Brand, ensuring that every Client is treated according to the Louis Vuitton
promise.
You will strive to discover your Clients and their
every need, and to guide them across the Brand.
You will proactively reach out to your Clients in
order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
•Drive and achieve individual and team objectives and
be accountable for sales results
•Welcome every Client and provide the best Client
experience
•Advise Clients across the Brand and all product
categories
•Engage with Clients to develop long-term
relationships, leveraging different clienteling tools, in order to foster Brand
loyalty
•Perform as a team-player, participate in all
activities contributing to the overall objectives of the store
•Learn and master Brand and product knowledge
•Respect Louis Vuitton Brand standards in terms of
grooming and behavior
•Follow the company’s policies and procedures
EXPECTED ATTITUDES & SKILLS
Curiosity
Empathy
Agility (retail is a fast paced environment, we need
people who manage well unforeseen situations with our client’s).
Commercial Mindset
Passion for the brand
Professional Attitude
Responsibility & Ownership
Flexibility & Availability
afternoons and weekends
REQUIRED EXPERIENCE
REQUIRED EXPERIENCE
Proficient French and Chinese,
fluent English.
A previous background in retail or hospitality and
luxury is not mandatory, but will be positively considered.
