Schneider
Electric recrute 10 Profils (Casablanca)
Responsable
Contrat
1. Develop,
evaluate, and review technical service procedures and standards; monitor the
cost and effectiveness of activities to optimize resources, priorities
spending, and achieve timeliness, reliability, and customer satisfaction
standards.
2. Plan, priorities,
and implement service activities to fulfill maintenance contracts and
service-level agreements.
3. Estimate
the cost, time, and resources required for installations, upgrades, and other
technical services; prepare work orders and monitor the progress of work
against estimates.
4. Research,
evaluate, and recommend new equipment and tools to enhance the capabilities of
the technical service team.
5. Select,
lead, direct, evaluate, and develop a team of service engineers and technicians
to ensure that installations are completed on-time, within budget, and
according to customer requirements.
6. Ensure
support / service contracts are maintained efficiently and effectively within
budget constraints.
7. Grows the
customer base and manages all service resources to ensure customer
satisfaction.
Qualifications
1. Develop,
evaluate, and review technical service procedures and standards; monitor the
cost and effectiveness of activities to optimize resources, priorities
spending, and achieve timeliness, reliability, and customer satisfaction
standards.
2. Plan,
priorities, and implement service activities to fulfill maintenance contracts
and service-level agreements.
3. Estimate
the cost, time, and resources required for installations, upgrades, and other
technical services; prepare work orders and monitor the progress of work
against estimates.
4. Research,
evaluate, and recommend new equipment and tools to enhance the capabilities of
the technical service team.
5. Select,
lead, direct, evaluate, and develop a team of service engineers and technicians
to ensure that installations are completed on-time, within budget, and
according to customer requirements.
6. Ensure support
/ service contracts are maintained efficiently and effectively within budget
constraints.
7. Grows the
customer base and manages all service resources to ensure customer
satisfaction.
Responsable
Maintenance Site
Le
responsable de zone dépend du directeur de Projet de maintenance
, doit être Autonome pour la réalisation de sa mission dans le cadre
du budget de sa zone, il ou elle est responsable d’assurer avec son équipe, les
meilleures conditions de fonctionnement des différents équipements, bâtiments
et systèmes nécessaires à la production et à la vie du projet.
Activités principales
Assister le
directeur de Projet pour assurer les activités suivantes sur une zone
défine :
- Valider et piloter le planning
de maintenance préventive et corrective des différents équipements,
matériels et bâtiments, en gérant les priorités, la sécurité et les
contraintes de la production, avec l’aide d’un système de GMAO (gestion de
maintenance assistée par ordinateur)
- Réagir en cas de panne grave et
résoudre les problèmes rapidement
- Gérer les relations avec le
client, les constructeurs et les fournisseurs de pièces et d’outils pour
la maintenance
- Contrôler les interventions
réalisées, proposer des améliorations des performances des machines en
terme de coûts et de taux d’utilisation
- Gérer le budget maintenance
- Organiser les équipes, les gérer
administrativement, les former et les animer
- Leur apporter un appui technique
- Sensibiliser et former le personnel
à la maintenance de premier niveau
- Assurer la veille technologique
et la gestion documentaire technique
- Assister le client pour établir
et gérer des projets d’investissements et de travaux neufs
- Garantir la qualité des
interventions, délais assurés en respectant la production, diminution des
dépannages d’urgence
- Garantir une bonne organisation
de l’équipe et un bon climat social
Compétences
requises
- Maîtriser le process industriel
et les principales technologies de chaque atelier
- valider et améliorer les
procédures de maintenance
- Elaborer un planning
prévisionnel de maintenance : anticiper, planifier et gérer les priorités
- Gérer une équipe : planning,
congés, formation, évaluation
- Animer et coordonner une équipe
ou des équipes parfois importantes
- Organiser, s’organiser avec
rigueur et logique
- Assurer la sécurité des
interventions et des systèmes (mis en conformité) et faciliter les
interventions sur les équipements
- Appliquer et faire respecter des
prescriptions techniques et réglementaires
- Suivre et contrôler la qualité
des interventions
- Maîtriser les outils
informatiques
- Elaborer et gérer un budget
- Gérer un projet d’amélioration
ou d’investissement
- Négocier avec des fournisseurs
- Actualiser ses connaissances
technologiques et s’adapter en permanence
- Analyser avec méthode, résoudre
des problèmes variés d’ordre technique ou relationnel, souvent dans
l’urgence
- Assister ou conseiller un
collaborateur ou un responsable d’atelier
- Communiquer avec des
interlocuteurs variés
- Résister à la pression des
utilisateurs
- Travailler en équipe
- Etre disponible
Niveau
académique et expérience
- Bac+5 (ingénieur ou équivalent)
idéalement en Génie Electrique ou électromécanique
- 5 à 8 ans d’expérience en
Management de la maintenance ou en gestion de projets.
Customer
satisfaction and quality lead
Roles
_Manages the
customer Satisfaction
_Interact regularly with customers to better understand their expectations and concerns
_Represent the voice of customer and drive the customer centricity within the entity
_Care for Very Important customer as Global Strategic Account located in their country
_Drives customer Experience improvement priorities
_Ensure deployment and operation of the Customer Satisfaction and loyalty process in their perimeter
_Builds and share analysis of the key satisfaction and loyalty drivers, the competitive positioning, and the benchmark positioning
_Ensure that complaints are resolved effectively and without delay to increase customer satisfaction
_Ensure that complaints not resolved at the entity /country level have been escalated and taken into account in the competent entities (Product/Engineering/department/plant/Distribution center..etc)
_Ensure that quality issues affecting Customer are solved quickly and effectively through containment, correction and prevention steps of I2P process
_Execute recall projects according to BUs and I2P directives (customer identification, communication, replacement, reimbursement)
_Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them
_Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers
_Lead execution of containment actions for known problem
_Consolidate all non-Quality cost and drive improvement actions
_Challenge the involved entities to improve customer satisfaction and achieve quality goals
_Advocate and to drive and implement the global directives and policies
_Contribute to Customer Project Process
_Interact regularly with customers to better understand their expectations and concerns
_Represent the voice of customer and drive the customer centricity within the entity
_Care for Very Important customer as Global Strategic Account located in their country
_Drives customer Experience improvement priorities
_Ensure deployment and operation of the Customer Satisfaction and loyalty process in their perimeter
_Builds and share analysis of the key satisfaction and loyalty drivers, the competitive positioning, and the benchmark positioning
_Ensure that complaints are resolved effectively and without delay to increase customer satisfaction
_Ensure that complaints not resolved at the entity /country level have been escalated and taken into account in the competent entities (Product/Engineering/department/plant/Distribution center..etc)
_Ensure that quality issues affecting Customer are solved quickly and effectively through containment, correction and prevention steps of I2P process
_Execute recall projects according to BUs and I2P directives (customer identification, communication, replacement, reimbursement)
_Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them
_Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers
_Lead execution of containment actions for known problem
_Consolidate all non-Quality cost and drive improvement actions
_Challenge the involved entities to improve customer satisfaction and achieve quality goals
_Advocate and to drive and implement the global directives and policies
_Contribute to Customer Project Process
Senior
Buyer
Mission:
Execute and
process the end-to-end process (Procure to pay ) from Purchase requisition
management to vendor payment within the approved suppliers given by IP.
Ensure the
operational relations with suppliers within the strategy defined in cross
functional team and the respect of the contracts on the field (plant, entity);
take part in the negotiation process regarding price level, and / or quantity,
quality, logistic level; track and report key elements/data on supplier
performance sourcing team and maintaining purchasing KPI’s for lead time,
document retention and order management.
Key responsibilities / activities:
1.
Purchasing Requests Management (PRs) : Check proper allocation of PR
data ( cost center , Material group ..etc), check financial data ( Value/ QTY )
and follow final PR release.
2. Ordering
Procedures:1- Issue the SAP PO. 2- get Releases of the SAP PO. 3-Send the PO to
the supplier. 4-Supplier Order Acknowledgment.
3. Follow-up
material flow and tracking delivery lead-time and good reception
(GRN) & Confirm with requesting department ( delivery reception
, quality acceptance and signature on delivery note )
4. Handles
three way match process ( P.O , Invoice , GRN), delivery of original invoice to
finance on time and follow invoice booking on SAP Reconciliate
suppliers account each month , communicate monthly payment breakdown each
month.
5. Manage
supply qualification; negotiate and manage contracts with local/specific
suppliers (price, delay, ..) & being responsible of P&L IP
productivity on his/her portfolio and categories perimeter,
6. Propose
saving actions on his portfolio and propose actions (QVE, rebalancing, ) within
his/her perimeter in consistency with commodity strategy & Implement the
quality and cost reduction objective related to action plan/productivity
program (GPS, QVE, rebalancing…).
7. Ensure
the application of the category strategy and supplier panel: Manage supplier
consultation & selection, according to category strategy & contribute
to the purchasing database update by providing necessary information to
category managers / supplier leaders / plants update database of spend; update
8. Collect
& consolidate internal customers’ feedback about supplier performance regularly
& First escalation level for supplier crisis management.
Sales
Support Manager
Drive the
yearly platforming exercise and the database
maintenance.
Define and
lead a pipe and customer visits review process (weekly), to be adopted by
managers and the sales teams + structure a repetitive (monthly) tracking of the
Secure To Mature KPIs.
Consolidate
and maintain the level of awareness on customer coverage and bFO processes
through continuous training. (Reminder sessions, bFO tips, new comers
on-boarding
Utilities
Segment Director
Mission
& Purpose
•Lead the
segment business regionally
•Partner
with segment president and zone leadership around segment growth opportunities
•Drive
regional business performance – Deliver on profitable growth targets
•Be the face
to the segment customers
•Be part of
the zone leadership team building strong relationship and collaboration
•Build and
promote the segment growth strategy & mobilize the stakeholders
•Lead the
segment community: KAMs, Country V1s, key V2s, Solution Architects
Deliverables
and Responsibilities
•Boost
C-level engagement, demonstrate credibility & maximize share of wallet
•Bring
specific segment thought leadership & highlight growth opportunities
•Take part
in local segment associations and promote our value propositions
•Coordinate
key projects (in particular cross BU and/or cross Zones projects)
•Engage and
mobilize key internal stakeholders
•Identify
targeted accounts and secure stable and competent resources (via handshake
process)
•Implement
account plans and tactical plans for strategic and targeted accounts
•Identify
and develop the key channels to market across the complete segment
•Build the
event/communication cadence to coordinate within the Business Units,
Countries and Segments
•Lead
regional KAMs and country V1s: visit customers with them,
•Develop Segment Regional
talent – Lead and manage the people, growing talents to ensure we have right
level of competencies and expertise to meet business ambitions.
•Be the
ambassador of the segment value proposition, promoting and developing local
capabilities
Qualifications
Profil
•Successful
management experience in Segment Sales
•Excellent
written and oral communication skills, and superior analytical skills
•Strong
people management capabilities
•Accustomed
to fast-changing, complex and ambiguous matrixed environment
•Structured,
organized individual who is capable of successfully handling multiple tasks
•Capability
to build trust and influence across a complex matrix environment
•Business
Developer – Proven track record segment sales
•Segment
Expert – At least five years or more of segment sales management
•Team Player
– Passionate and dynamic professional with the energy and ability to obtain
alignment and work effectively across teams and functions
•Team
Builder – Good People management experience with a coaching and collaborative
team-oriented leadership style
•Role Model
– Demonstrates strong personal leadership in line with Schneider Electric
values : Passion, Openness, Straightforward, Effective and Challenging
Project
Manager Execution
Mission :
Pour chaque
projet, le PM gère l’exécution de la réception de la commande jusqu’à la
clôture du projet dans la période impartie. Il doit rigoureusement se conformer
à la procédure d’exécution du projet (OFP, Order Fulfilment Process).
Gérer les
projets des clients ou les programmes pour répondre à ces 3 principaux
objectifs:
-1
Satisfaction du client et rentabilité du projet
-2 Réussite
de l’exécution du projet: atteinte des objectifs, conformité avec les
spécifications et le calendrier
-3 Contrôle
et suivi efficients du projet, incluants une gestion des risques appropriée
Organiser le
projet, suivre les procédures, évaluer et gérer les risques, identifier et
mettre en place les actions correctives.
Gérer la
relation avec le client, les fournisseurs et toutes les parties prenantes du
projet (Pays Schneider, forces de vente) et l’Execution Center.
Responsabilités
clés / Activités
- Team Building Projet
- Lancement du projet
- Gestion de l’exécution du projet
- Budget et rentabilité du projet
- Gestion des risques
- Facturation et créances
- Gestion de la qualité
- Relation client
- Respect des délais
- Reporting
- Mesure de la performance (KPI)
Qualifications
Ingénieur en
Génie Electrique ou Génie Industrielle (Gestion de projet)
Qualifications
: Minimum 5 années d’expérience en Gestion de Projets dans les segments Miniers
et Régies d’électricité
Senior
Business Development Manager
Mission
& Purpose
- Regional role to lead the
Segment business and execute global strategy
- Lead deployment of Segment
expertise regionally
- Drive profitable growth and
increasing market share
- Leads Regional KAMs and Solution
Architects to drive profitable growth with the Strategic Accounts and
targeted accounts
Deliverables
and Responsibilities
- Drive regional business
performance – Deliver on profitable growth targets for the segment.
- Working closely with the Global
Segment President to align the global value proposition for the strategic
segment to align with local market trends and meet local customer demands
- Deploy Regional Segment
expertise – ensure we become a true solution advisor/provider to our key
customers in the segment and achieve superior customer satisfaction
- Deploy marketing plan within the
region
- Deliver a signature experience
to the customer to ensure a high touch relationship, differentiated
solutions, expert services and exceptional project delivery.
- Develop Segment Regional talent
– Lead and manage the people, growing talents to ensure we have right
level of competencies and expertise to meet business ambitions.
Development and implementation of a high-performance culture.
- Obtain alignment and build
organizational capability – Develop relationships across BUs and countries
that ensure collaboration and alignment to deliver on Segment ambitions
Performance
Indicators
Order Intake
for Regional Segment and Strategic Accounts
Customer
Satisfaction
Profitability
Coverage of
targeted accounts & Quality of account plans
Quality of
Talent in critical roles
Success
Profile
- Successful management experience
in Segment Sales
- Excellent written and oral
communication skills, and superior analytical skills
- Strong people management
capabilities
- Accustomed to fast-changing,
complex and ambiguous environment
- Structured, organized individual
who is capable of successfully handling multiple tasks
- Business Developer – Proven
track record segment sales
- Segment Expert – At least five
years or more of segment sales management
- Team Player – Passionate and
dynamic professional with the energy and ability to obtain alignment and
work effectively across teams and functions
- Team Builder – Good People
management experience with a coaching and collaborative team-oriented
leadership style
- Role Model – Demonstrates strong
personal leadership in line with Schneider Electric values : Passion,
Openness, Straightforward, Effective and Challenging
Finance
Project Controller
We are
recruiting a Project Controller based in Morocco or Abidjan, Ivory Coast.
Main role
and responsibilities:
- Oversee, identify plan
deviations and recommend resolutions to project manager
- Monitor performance and
determine if project is progressing according to budget and in line with
forecasted cash flows
- Prepare forecast and
communicates and escalates project forecast variances and/or project
anomalies in a timely manner
- Act as ERP system key user
- Review project activities and
ensure compliance with standards and the Company’s financial policies and
procedures to include revenue recognition policies and project set up
rules
- Ensure financial information
accuracy between project reporting and entity financials
- Optimize the project cash flow,
with monthly reconciliation of billed/unbilled vs. revenue
- Perform ad hoc reporting to
analyze financial trends and support decision making
- Work on special projects to
support zone finance team on continuous improvement projects
Qualifications
The
candidate should have a degree in Accounting, Finance, or Economics and a
minimum of 4 years experience as Project Controller in the Automation or
similar industry as well as working knowledge in SAP and Microsoft office.
Required
Competencies
- Excellent oral and written
communication skills
- Demonstrated ability to
effectively interact with others and work independently
- Strong team player
- Ability to discern from a macro
view to detailed actions
- Comfortable challenging status
quo
- Ability to multitask and meet
challenging deadlines
- Thorough understanding of
systems and commercial processes
- Possess forward thinking
perspective
Interships
in Schneider
Nous
recherchons plusieurs stagiaires dans les domaines suivants:
- Un stagiaire Marketing
- Un Stagiaire HSE
- Des Stagiaire Projets
- Un stagiaire IT
- Un stagiaire RH
- Profil : Etudiant en école de
commerce / Ecole d’ingénieur
- Disponibilité : Immédiate
- Durée du stage : à partir de 3
mois
- Emplacement : Siège de SEM
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