Schneider
Electric recrute 9 Profils
Ecostructure
Power & Building Manager
1/ Act as
the primary contact for the EcoBuilding offer leading all the actions and
providing operational support for the different stake holders, internally and
externally.
2/ Develops
the product/solutions country strategy and plan collaboratively with key
business partners for EcoStruxure Power ad EcoStruxure Building.
3/
Responsible for the profitability and topline of the offer as well as price
realization and mix management.
4/ Propose
and contribute to the development of the local Marketing Communication tools
that both promote and inform about your offers.
5/
Accountable for implementing the actions around life cycle management.
6/ Develop
& manage the Schneider netwrok of partners (SI’s , OD’s…etc) for the
relevant offers.
7/ Lead
consultant prescription activities for their respective offer/solution, to
ensure Schneider is an approved/preferred supplier.
8/ Deploys
all sales actions with systems integrators & OD’s for the offers assigned,
in order to maximize the business with them.
Requirements
Education: Bachelor in
Mechanical/Electrical/Telecom Engineering
Experience: Min 6 years in Building
Management Systems
Customer
care agent
- Interface
with customers and sales representatives to handle both pre-sales and
post-sales service function
- Provide
outstanding customer service to improve customer satisfaction and
relationship.
- Handle
and resolve customer complaints/inquiries via mail or phone in a timely
and accurate manner.
- Assist
in product purchasing and order fulfillment activities such as taking
orders, giving pricing information, determining appropriate shipping
methods, routes and rates, etc.
- Handle
incoming phone calls related to; return material requests, product
samples, order referrals, sales promotions, etc.
- Develop
knowledge about each customer’s business model and requirements.
- Maintain
competent understanding of company’s products, their functions and
alternatives
Responsable
Contrat / Contract Manager
1. Develop,
evaluate, and review technical service procedures and standards; monitor the
cost and effectiveness of activities to optimize resources, priorities
spending, and achieve timeliness, reliability, and customer satisfaction
standards.
2. Plan,
priorities, and implement service activities to fulfill maintenance contracts
and service-level agreements.
3. Estimate
the cost, time, and resources required for installations, upgrades, and other
technical services; prepare work orders and monitor the progress of work
against estimates.
4. Research,
evaluate, and recommend new equipment and tools to enhance the capabilities of
the technical service team.
5. Select,
lead, direct, evaluate, and develop a team of service engineers and technicians
to ensure that installations are completed on-time, within budget, and
according to customer requirements.
6. Ensure
support / service contracts are maintained efficiently and effectively within
budget constraints.
7. Grows the
customer base and manages all service resources to ensure customer
satisfaction.
ITD
System Sales Maroc & Tunisie
The Sales
representative is responsible for generating sales for the business using a
variety of sales techniques.
Duties of
the Sales rep
-Cold
calling potential customers and selling the company’s products.
-Researching
the target market and finding companies to target.
-Attending
meetings with potential customers and closing sales.
-Building a
sales pipeline to ensure a constant stream of sales.
-Working to
monthly orders and sales targets as set by the sales manager.
-Progressing
towards activity targets and KPI’s set by the sales manager.
-Entering
all required data for sales onto the company system.
-Creating
offers and sending out to customers during the selling process.
-Updating
the CRM and inputting information on customers.
-Following
up with past customers and cross selling products.
-Following
up on leads generated by other departments.
-Investigating
and resolving queries from customers.
Background
of the Sales Executive
-Previous
experience in a sales role for similar company would be preferred.
-Datacenter
selling background would be a plus
-Self-motivated
and organized individual.
-Track
record of achieving KPI’s and targets.
-Outgoing
with an ability to build rapport with people of all backgrounds.
Sales
Analyst Intern
Schneider
Electric is looking for a Sales Analyst Intern: 6 months
– Undergraduate degree in Business or engineering.
– Knowledge and experience in Data Analysis / Marketing / Sales.
– Proficient knowledge in Microsoft Excel, PowerPoint, and Word skills.
– Strong organizational, analytical, and communication skills.
– Undergraduate degree in Business or engineering.
– Knowledge and experience in Data Analysis / Marketing / Sales.
– Proficient knowledge in Microsoft Excel, PowerPoint, and Word skills.
– Strong organizational, analytical, and communication skills.
Offer
Manager Islands
- Minimum experience 5-8 years
- Bachelor’s degree in engineering
or business school
- Advanced Marketing knowledge
- Strong experience West &
Central Africa
- Excellent verbal and written
communication skills in French and English
- Ability to analyze results and
trends and adapt strategies in an environment with continuous market
change.
- Proficient in Microsoft Office
programs including but not limited to, Word, Excel & PPT
- Passionate about on-going
learning as it pertains to marketing and customers, and ability to apply
that Learning
- Well-organized and
detail-oriented
- Team Player and collaborator
across functions
- Capability to work as a part of
a team in a dynamic environment.
- High degree of initiative and
pro-active approach
- Ability to work independently
and adapt in an ever-changing work environment
- Strong inter-personal and
influence skills
FSA
Customer Care Center manager
Manage FSA
Customer Care Center
– Meet or
exceed customer satisfaction targets
– Implement
company policy, define roles, targets and objectives
– Drive
Business transformation in the CCC
– Evaluate
and plan resources to maintain agreed service levels
– Create an
effective and efficient organization
– Understand
« why customer call us » by customer interaction analysis and make
sure that all customer complaints are resolved in a timely manner
– Contribute
to Knowledge management development
– Contribute
in the Voice of Customer for the Offer Creation Processes
– Develop
Self service for all customer segments
–
Communicate with customer care centre staff,other departments, customers and
external organizations.
Coordinateur
HSE (Stagiaire)
-Mettre à
jour et appliquer le système de management de la santé, de la sécurité et de
l’environnement au niveau du Siège.
-Supporter
le personnel et les entités concernées en matière de l’HSE.
-S’assurer
du respect des règles et consignes définies par les parties intéressées.
-S’assurer
de l’appropriation des directives et procédures HSE par le personnel.
-Assurer le
suivi des plans d’action HSE.
-S’assurer
du respect de la réglementation en vigueur en matière de l’HSE.
-Assurer la
Coordination avec les Achats et autres départements sur les demandes d’achat et
autres besoins.
-Remonter
des accidents/incidents de travail et mettre en place des actions correctives.
-Mener des
campagnes de sensibilisation HSE (Home office)
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