Qatar AIRWAYS recrute plusieurs profils
AIRPORT
SERVICES AGENT | QATAR AIRWAYS | CASABLANCA
City:Africa | Morocco | Casablanca
Last
date of application : 11-Aug-2019
Accountabilities
include:
·
Delivering the
highest level of Customer Service at all customer touch points
·
Constant
liaison with Check-in, Boarding Gate, Ramp, Lounge.
·
Supervising
service partners’ activities for the smooth acceptance of passengers.
·
Directing
Arriving/Departing passengers to respective areas such as Arrival Hall,
Transfer Area, Departure Gate, Lounge, etc
·
Checking entry
requirements (visas, residence permits) are met
·
Coordinating
with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team,
catering suppliers for a smooth turnaround
·
Handling of
company mail
·
Performing pre-
and post-flight administration duties
·
Handling
baggage claims
·
Ensuring
compliance with QR Safety and Security requirements.
·
On Time
Performance
Note: you will
be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
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AIRPORT
SERVICES DUTY OFFICER | QATAR AIRWAYS | CASABLANCA
City:Africa | Morocco | Casablanca
Last
date of application : 11-Aug-2019
About Your Job:
In this role, you will be responsible for the overall
control of the shift as a direct representative of the Airport Services
Manager. You will monitor the activities of all flights, staff and GHA as
well as third party contractors to ensure an efficient operation that runs
safely and punctually, on a daily basis. You will also ensure punctuality
and safety of all Qatar Airways operations.
Specific accountabilities include:
·
Responsible for
the day to day operations and acts as a liaison between the airport service
providers and users
·
Provides input
and recommendations to management to improve the effectiveness of the daily
operations
·
Responsible for
ensuring passenger and aircraft handling conform to safety and security
requirements
·
Manage and
control manpower on the shift to optimise utilisation and maintain staff morale
and discipline
·
Conduct
spot-checks on operations and staff to ensure adequate standards are maintained
·
Responsible for
resolving customer problems and complains effectively and liaising with all
departments including customer relations to provide resolution
Note: you will
be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
