Management
Trainee
Main
responsibility:
1.Provide
opportunities, exercise professional capabilities, fully stimulate your
development potential, and work with us in the real business environment to
grow together.
2.Management Trainee in different business departments and positions. The main department include retail Dept,/sales Dept. /channel Dept./service Dept./ delivery Dept./Android Technical support …..
2.Familiar with the main content and essential skills of the sector;
3.Completion of relevant project/work training;
2.Management Trainee in different business departments and positions. The main department include retail Dept,/sales Dept. /channel Dept./service Dept./ delivery Dept./Android Technical support …..
2.Familiar with the main content and essential skills of the sector;
3.Completion of relevant project/work training;
Bachelor
degree, good at communication and coordination, strong learning ability,
confident and diligent, positive and enthusiastic.
Service
Manager
1. Service
system construction:
Responsible for Morocco service network construction, service vender management and service store construction.
2. Business operations management:
Responsible for the operation and management of the service center, make sure repair fast and high quality.
3. Customer support:
Management of consumer complaints from hotline and service store.
4. Spare parts management:
Responsible for the management of service store spare parts, Includes spare parts application, distribution and write-off etc..
Responsible for Morocco service network construction, service vender management and service store construction.
2. Business operations management:
Responsible for the operation and management of the service center, make sure repair fast and high quality.
3. Customer support:
Management of consumer complaints from hotline and service store.
4. Spare parts management:
Responsible for the management of service store spare parts, Includes spare parts application, distribution and write-off etc..
1. Familiar
with the after-sales business process of terminal products.
2. Have some experience in the management of spare parts.
3. Have good service awareness, like to communicate with other people.
4. Proficient in English listening, speaking, reading and writing.
2. Have some experience in the management of spare parts.
3. Have good service awareness, like to communicate with other people.
4. Proficient in English listening, speaking, reading and writing.
Project
Manager for Maintenance service project
Position
Responsibility：
This role
will be responsible for the successful planning, execution, monitoring, and
control of projects in order to meet contract deliverables to ensure high
levels of customer satisfaction, has overall profit and loss responsibility for
the project.
-Project
Management – Responsible for Managed service projects in Morocco, including HR,
Finance, Contract, Procurement, Admin, Quality, EHS, internal control, etc.
-Responsible
for making and actionable development strategy through close co-operation with
the customer for project and business purposes. Participate in contract preparation
and to the pre-sale meeting to develop the business
-Making a
project governance model and process internally and externally, build and lead
a project team to implement it.
-Development
of required project documentation identifying project goals and tasks and
generating assignments consistent to meet objectives.
-Leveraging
organization in order to fulfill resource plan
-Establishment
of change management procedures, including evaluation and communication for the
project duration.
-Develop a
reporting strategy for projects based on a governance model.
-Manage
customer relationship building confidence and trust
-Maintain
clear communication with customers regarding mutual expectations and monitors
customer satisfaction.
-Build
sustainable business relationships beyond the project environment.
-Coordinate
and identify new business opportunities.
-Financial
and progress reporting based on agreed baselines.
-Manage
project data in order to predict project results and success factors.
-Build and
lead the project team. Drive team to execute and fulfill the assignment
-Take
responsibility for project delivery and actively execute in line with project
plan while maintaining quality standards, profit targets, and business
operation key index.
-Ensures all
commitments are met in accordance with project goals/objectives.
-Control
equipment orders and deliveries, service costs, project activities, and
customer hand-over requirements.
-Main
responsibilities on E2E planning and management of financial and operational
performance
-Ensure
financial system monitoring and ensure project financial performance.
-Drive for
continuous efficiency improvement
-Ensure
Project Cost Adherence management
-Optimize
Project operational performance (non-financial KPIs, e.g. Project Schedule
Adherence)
-Ensure
efficient claim management
-Aim to
improve revenue by e.g. capturing add-on-sells opportunities by effective
Change Management
-Performs
risk management across the full project life cycle, monitor and handle changes,
conflicts, and escalations.
-Manage
scope and change, formulate action plans to mitigate risk and minimize schedule
delays and costs.
-Actively
take advantage of change opportunities and recommends new or revised strategies
for project integration.
-Assure
quality standards are met on assigned deliverables.
-Strong
management in internal control
Education
background:
Bachelor
degree or Above
Work
experience:
More than 5
years of experience in operations and maintenance service in telecoms or IT;
Strong operation and consulting background and international experience
preferred Operation and maintenance experience for telecom operators is a major
advantage.
Language:
Excellent
written and oral English communication skills, knowledge of Chinese Mandarin is
a plus
Skill
appraisal:
A strong end
to end O&M knowledge, such as ITOM, ITIL, network operation processes and
interfaces
Professional
knowledge:
1. Deep understanding of the
telecommunication industry trends, operator challenges,
2. Strong knowledge of team
management, risk management, and customer satisfaction management.
Professional
skills:
1. Excellent Project management skills
2. Highly developed leadership skills
3. customer insight and consultative
skills
4. Financial understanding and business
mindset.
5. Sales and business development skills
6. Negotiation, influencing &
Conflict management skills.
7. Effective problem-solving skills
8. Able to leverage organizational
politics
9. Able to prioritize and focus under
stress
10. Able to drive change where needed
11. PMP Certification highly desired
Other
requirements:
Can go
in business trips and work under stress.
DTSE-Developer
Technical Support Engineer (Android)
Requirements:
-Respond to developers’ support requests and feature-related questions.
-Responsible for technical analysis, validation of Huawei HMS and other related Huawei open platform capabilities.
-Participate in the function, architecture and performance optimization of HMS and other open platform capabilities.
-Responsible for technical documentation related to Huawei open platform capabilities and assisting business development team. » «
-Respond to developers’ support requests and feature-related questions.
-Responsible for technical analysis, validation of Huawei HMS and other related Huawei open platform capabilities.
-Participate in the function, architecture and performance optimization of HMS and other open platform capabilities.
-Responsible for technical documentation related to Huawei open platform capabilities and assisting business development team. » «
Qualification:
-Bachelor degree or above, major in computer software or related, more than two years’ experience in Android platform development.
-Familiar with Android application development framework and software development process, able to independently complete development tasks according to product design and requirements, familiar with Android UI framework, thread, process characteristics, Android network communication protocol, such as: http, web service, socket, etc., familiar with Android performance indicators.
-Proficient in Android Studio IDE, at least one project development experience related to Android products.
-Strong ability to analyze and solve problems, strong sense of responsibility.
-Team spirit, good pressure resistance, positive attitude, able to actively integrate into the team and manage the team appropriately.
-Pay close attention to the development trend of new technology in the industry and effectively grasp the direction of technology development.
-Bachelor degree or above, major in computer software or related, more than two years’ experience in Android platform development.
-Familiar with Android application development framework and software development process, able to independently complete development tasks according to product design and requirements, familiar with Android UI framework, thread, process characteristics, Android network communication protocol, such as: http, web service, socket, etc., familiar with Android performance indicators.
-Proficient in Android Studio IDE, at least one project development experience related to Android products.
-Strong ability to analyze and solve problems, strong sense of responsibility.
-Team spirit, good pressure resistance, positive attitude, able to actively integrate into the team and manage the team appropriately.
-Pay close attention to the development trend of new technology in the industry and effectively grasp the direction of technology development.
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