Louis Vuitton recrute Team Manager et des Conseillers Clientèles parlant Chinois sur marrakech et casablanca

Louis Vuitton Recrute 3 Profils

Client Advisor Chinese Speaker (Marrakech)

We are currently looking for Client Advisors – Mandarin Speaker for our store of Marrakech.
-As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
-You will strive to discover your Clients and their every need, and to guide them across the Brand.
-You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES:

-Drive and achieve individual and team objectives and be accountable for sales results
-Welcome every Client and provide the best Client experience
-Advise Clients across the Brand and all product categories
-Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
-Perform as a team-player, participate in all activities contributing to the overall objectives of the store
-Learn and master Brand and product knowledge
-Respect Louis Vuitton Brand standards in terms of grooming and behavior
-Follow the company’s policies and procedures

EXPECTED ATTITUDES & SKILLS:

-Curiosity
-Empathy
-Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s).
-Commercial Mindset
-Passion for the brand
-Professional Attitude
-Responsibility & Ownership

Flexibility & Availability afternoons and weekends:

REQUIRED EXPERIENCE:

Proficient French and Mandarin, fluent English.

A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.

The successful candidates will be invited to realize a pre-recorded interview, that the HR Team will carefully study later on.

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Chinese Speaker Client Advisor (Casablanca)

Position:

Louis Vuitton Casablanca is seeking a highly motivated Client Advisor with a passion for creating memorable experiences for our Clients, more specifically with our Chinese clientele.

This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’. This position is tailored-made for someone who is seeking to grow their career in luxury retail environment, has a strategic sales mindset, the willingness to learn and a passion for creating and nurturing meaningful relationships with an international clientele.

Profile:

-We value forward thinking individuals eager to contribute their creativity and passion to the success of the Maison.

-In order to be successful in this role, you must be someone who has experience working in a luxury or client-centric retail environment or has a strong history involving customer service, dealing with a diverse and elevated clientele. Someone who is motivated to continuously improve personal performance, works well in a team setting, possesses elevated interpersonal skills and the curiosity to discover and delight our clients leveraging an incredible Brand heritage.

Additional information:

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail field. In addition and upon performance and attitude, you will receive unparalleled career development opportunities, both locally & globally, in addition to learning from the very best colleagues, managers and mentors.

The successful candidates will be invited to realize a pre-recorded interview, that the HR Team will carefully study later on.

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Team Manager

Louis Vuitton Casablanca is seeking a high caliber, commercially-minded Team Manager with a thorough understanding of the luxury market and a key focus on team and client development. In a context of constant growth, this role will lend leadership support to the overall business and team.

As a Team Manager, you will take ownership of a category within the business, develop and lead teams, foster client relationships, be strategically agile to drive strong sales results and ensure the highest level of client service is delivered. You will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Selling and Floor Management
Team Management
Client & Business Development
Operations

PROFILE:

To be successful in this role, you must have a thorough understanding of the luxury retail market, gained through extensive experience working in the industry. You will be a creative business driver, and inspirational leader, who has consistently developed top talent within your team and knows how to get the best out of your people. You will be a champion of clienteling – recruiting new, and developing existing – clients within the brand, proactively capitalizing on all possible opportunities to grow your business.

REQUIRED EXPERIENCE:

Minimum 5 years of working experience, not necessary from the retail or luxury sector, but with preference from a sales and service/client oriented environment.
Strong knowledge and a genuine appreciation and interest in luxury products and Clients.
Proficiency in both French & English.
Computer literacy.
University Degree, a post graduate Diploma is added value but not mandatory.

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