Louis
Vuitton Recrute 3 Profils
Client
Advisor Chinese Speaker (Marrakech)
We are
currently looking for Client Advisors – Mandarin Speaker for our store of
Marrakech.
-As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
-You will strive to discover your Clients and their every need, and to guide them across the Brand.
-You will proactively reach out to your Clients in order to achieve individual and team goals.
-As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
-You will strive to discover your Clients and their every need, and to guide them across the Brand.
-You will proactively reach out to your Clients in order to achieve individual and team goals.
DUTIES
& RESPONSIBILITIES:
-Drive and
achieve individual and team objectives and be accountable for sales results
-Welcome every Client and provide the best Client experience
-Advise Clients across the Brand and all product categories
-Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
-Perform as a team-player, participate in all activities contributing to the overall objectives of the store
-Learn and master Brand and product knowledge
-Respect Louis Vuitton Brand standards in terms of grooming and behavior
-Follow the company’s policies and procedures
-Welcome every Client and provide the best Client experience
-Advise Clients across the Brand and all product categories
-Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
-Perform as a team-player, participate in all activities contributing to the overall objectives of the store
-Learn and master Brand and product knowledge
-Respect Louis Vuitton Brand standards in terms of grooming and behavior
-Follow the company’s policies and procedures
EXPECTED
ATTITUDES & SKILLS:
-Curiosity
-Empathy
-Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s).
-Commercial Mindset
-Passion for the brand
-Professional Attitude
-Responsibility & Ownership
-Empathy
-Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s).
-Commercial Mindset
-Passion for the brand
-Professional Attitude
-Responsibility & Ownership
Flexibility
& Availability afternoons and weekends:
REQUIRED EXPERIENCE:
REQUIRED EXPERIENCE:
Proficient
French and Mandarin, fluent English.
A previous
background in retail or hospitality and luxury is not mandatory, but will be
positively considered.
The
successful candidates will be invited to realize a pre-recorded interview, that
the HR Team will carefully study later on.
Chinese
Speaker Client Advisor (Casablanca)
Position:
Louis
Vuitton Casablanca is seeking a highly motivated Client Advisor with a passion
for creating memorable experiences for our Clients, more specifically with our
Chinese clientele.
This is an
opportunity for those who thrive in a fast-paced environment, see themselves as
more than a Sales Associate but as a true personal ‘advisor’. This position is
tailored-made for someone who is seeking to grow their career in luxury retail
environment, has a strategic sales mindset, the willingness to learn and a
passion for creating and nurturing meaningful relationships with an
international clientele.
Profile:
-We value
forward thinking individuals eager to contribute their creativity and passion
to the success of the Maison.
-In order to
be successful in this role, you must be someone who has experience working in a
luxury or client-centric retail environment or has a strong history involving
customer service, dealing with a diverse and elevated clientele. Someone who is
motivated to continuously improve personal performance, works well in a team
setting, possesses elevated interpersonal skills and the curiosity to discover
and delight our clients leveraging an incredible Brand heritage.
Additional
information:
As an
employee at Louis Vuitton, you can expect to be provided with industry leading
training which offers you an in-depth insight into the luxury retail field. In
addition and upon performance and attitude, you will receive unparalleled
career development opportunities, both locally & globally, in addition to
learning from the very best colleagues, managers and mentors.
The
successful candidates will be invited to realize a pre-recorded interview, that
the HR Team will carefully study later on.
Team
Manager
Louis
Vuitton Casablanca is seeking a high caliber, commercially-minded Team Manager
with a thorough understanding of the luxury market and a key focus on team and
client development. In a context of constant growth, this role will lend
leadership support to the overall business and team.
As a Team
Manager, you will take ownership of a category within the business, develop and
lead teams, foster client relationships, be strategically agile to drive strong
sales results and ensure the highest level of client service is delivered. You
will be responsible for providing market expertise in relation to client needs
and developing strategies to maximize product performance by leveraging visual
merchandising, client development training and team animations.
ESSENTIAL
DUTIES & RESPONSIBILITIES:
- Selling and Floor Management
- Team Management
- Client & Business
Development
- Operations
PROFILE:
To be
successful in this role, you must have a thorough understanding of the luxury
retail market, gained through extensive experience working in the industry. You
will be a creative business driver, and inspirational leader, who has
consistently developed top talent within your team and knows how to get the
best out of your people. You will be a champion of clienteling – recruiting new,
and developing existing – clients within the brand, proactively capitalizing on
all possible opportunities to grow your business.
REQUIRED
EXPERIENCE:
- Minimum 5 years of working
experience, not necessary from the retail or luxury sector, but with preference
from a sales and service/client oriented environment.
- Strong knowledge and a genuine
appreciation and interest in luxury products and Clients.
- Proficiency in both French &
English.
- Computer literacy.
- University Degree, a post
graduate Diploma is added value but not mandatory.
Blogger Comment
Facebook Comment