Bridgestone recrute Technical Manager et Technical Engineer

Bridgestone recrute Technical Manager et Technical Engineer

Technical Manager – Morocco

The Technical Manager – Morocco is a mid-level role, working in the sales team. This is a regional role, based in Morocco and reporting to the Branch Manager. The scope of the role covers Bridgestone entities in KSA, Egypt, Jordan and Morocco.

The Technical Manager – Morocco responsible both for commercial and consumer technical activities, in line with the Bridgestone Group core values. The scope of the role is to co-ordinate with Dubai HQ and the local sales team in branch to provide technical knowledge and expertise on Bridgestone products. The role works closely with the sales teams and support functions as required to improve knowledge and understanding of products.

Main Responsibilities

Technical knowledge and understanding

Responsible for providing technical knowledge and understanding for commercial and consumer products.
Works in partnership with Dubai technical team.

Responsible for area quality management

Accountable for dealing with local claims
Undertakes analysis of claim data, quality concern information and PL, and reports to the business on the same.

S&R information monitoring

Ensures regular monitoring and review of progress.
Reports on the progress to the business.

Training

Provides technical training on products to local branch teams as well as distributor partners and fleet team.
Liaises with Dubai to ensure training is accurate and current.

Market survey

Responsible for coordinating market survey with Dubai and the sales team.
Market survey covers: operating condition, scrap tire survey, MSI, VOC Count Survey .
Using the outcome of the survey, provide relevant and timely information on product quality and development to enhance sales team’s knowledge.

Activities with Commercial business

Conduct product planning survey, including competitor’s tyre information and product power index.

Activities for consumer business

Work closely to support technical team on the consumer OE distributor approach.

Subject matter expertise

This role is to support the operational sales teams and ensure that subject matter expertise is applied to enhance the benefits of Bridgestone’s products.

Requirements For The Role

Candidates will be required to demonstrate and role model the following Bridgestone Values:

Agility – to work in a matrix, complex and fast paced environment.
Courage – to share ideas, challenge the status quo.
Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role (self-starter).

Bachelors’ degree in relevant field is essential.
4-5 years’ experience in similar role.
Experience of fast paced, matrix & multinational environment.
Experience of working with KSA, Egypt, Jordan or Morocco a benefit.
Willing to travel frequently.
Strategic problem solver.
Critical thinker.
Results Orientated.
Excellent written and verbal English and French is essential, Arabic is a benefit.
Expert knowledge of SAP and Office suite.

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OTR Technical Engineer – MWA

The Off the Road (OTR) Technical Engineer is a mid to junior-level role, working in the sales team.

This is a regional role, based in Morocco and reporting to Field Engineering Team Leader in Dubai. The scope of the role covers Bridgestone entities in West Africa and Morocco.

The OTR Technical Engineer completes off the road technical activities for customers, in line with the Bridgestone Group core values. The scope of the role is to act as a future ready “Solution Consultant”. In this capacity, the OTR provides Bridgestone commodities and services to customers to help in maximizing market share. The role also is responsible for collecting and analyzing customer and distribution needs and provide necessary solutions. In addition there is a strong focus on sales support and activity, to further enhance business performance.

Main Responsibilities

Technical knowledge and understanding

Responsible for providing technical knowledge and understanding for OTR products
Able to effectively articulate specifics in relation to customer and OTR department
Works in partnership with Bridgestone entities in Dubai, Europe and Japan technical teams.

Responsible for understanding product lineup

Undertakes independent market trend research
Looks at demand and share, competitor’s information and price positioning to ensure full understanding of product lineup

Field visits

Periodically visit priority customers
Conduct technical activities and collect relevant available data in the field

Data Analysis

Responsible for various monitoring and analysis activities including:
Performance monitoring
Scrap survey
Inventory checks at customer sites

Creating reports and sharing information with relevant customers, stakeholders, Dubai office and BSJ.
Becoming a solution consultant, thereby adding value for the customer, and increasing customer satisfaction.

Give advice on correct and best practice operation of products and services
Work collaboratively with customers to understand and provide most suitable tyre product range
Responsible for all elements of tyre ordering and stock control, which requires interdepartmental communication with key stakeholders internally, e.g. logistics (LSCM) and finance.

Interaction with other entities

Responsible for accurate and timely reporting to Bridgestone entities in Dubai, Europe and Japan on a monthly basis.
Travel to sites where tyres used (e.g. mines) and distributor offices in West Africa once/twice per month as required

Requirements For The Role

Candidates will be required to demonstrate and role model the following Bridgestone Values:

Agility – to work in a matrix, complex and fast paced environment.
Courage – to share ideas, challenge the status quo.
Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role (self-starter).

Bachelors’ degree in engineering or other similar field is essential.
1-2 years’ experience in similar industry role.
Experience of fast paced, matrix & multinational environment.
Experience of working with West Africa or Morocco a benefit.
Willing to travel frequently.
Strategic problem solver.
Proactive Critical thinker.
Results Orientated.
Based in Morocco.
Excellent written and verbal English and French is essential, Arabic is a benefit.
Expert knowledge of Office suite.