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Mastercard recrute des Consultants et un Senior Analyst

Consultant – Advisors

Mastercard Advisors, the professional services arm of Mastercard Worldwide, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.

With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients

Role

The Consultant is a team member who actively contributes to delivering consulting projects for MasterCard Advisors clients.

•Contributes towards the development of strategies and programs for large, strategically important global clients from a central delivery hub

•Obtain data from multiple sources, collate, analyse and triangulate information to develop reliable fact bases and reports

•Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues and synthesise the analysis into clear, sound recommendations

•Structure and prepare draft reports and client steering committee presentations

•Present draft reports to key stakeholders for review and feedback

•Plan, organize and structure own work to manage time and effort effectively within project budget / profitability expectations

•Extract intellectual capital from engagement work and actively develop and share tools, methods and best practices across projects

•Confidently deliver presentations to internal and external clients

•Develop effective working relationships with junior client stakeholders

•Work at client sites and / or remotely as required

All About You

•Demonstrable consulting skills

•Bachelors degree or equivalent qualification; advanced degree or MBA preferred

•Professional level English language capability; Arabic will be an advantage

•Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise output including recommendations

•Strong presence & communication skills – both interpersonal & written

•Excellent client management & engagement management skills

•Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

•Willingness to travel

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Senior Analyst, Customer Delivery

The Technology Account Management (TAM) role, focused on external partners, is aligned with the both Mastercard account & cross functional teams. TAM team members are responsible for all aspects of the technology and operational relationship between customer and Mastercard. TAM team members must have a thorough understanding of the customers’ business plans, strategic priorities in addition to their operational environment, and use of Mastercard products/services.

In addition, the TAM representative liaisons to other cross functional teams and with Mastercard’s Operations and Technology division as new opportunities are surfaced, or capabilities leveraged. Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective functional areas.

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